FAQ

  • Are your treats "Hypoallergenic"?

    Fun Fact for Pet Owners: In Ireland, there is no law regulating the use of the word hypoallergenic on pet food or treat labels. This means, it is up to owner’s to dig deeper!
    You will never catch us calling our treats hypoallergenic. Why? Because we believe in setting a higher standard- for ourselves and for your pups! Instead, we say Allergy Friendly

  • Can I give my puppy Tums & Tails treats?

    Of course you can! Our treats are soft, chewable and easy to break into smaller pieces, ideal for puppies and training! We recommend waiting until puppies are 8 weeks, so they are fully weaned from their mother and on solids.

  • My Dog is old and they don't have many teeth left, can they have Tums & Tails treats?

    Absolutely they can! We have doggo customers who are 18 years young, with no teeth who love our treats! We have designed our treats to be as inclusive as possible for doggos of all ages!

  • Are you looking for more inspiring pups for new flavours?

    We’re cooking up our next delicious line of treats - and your doggo could be the star!!
    Tell us their favourite flavour, share any food allergies, and your pet’s name might just be featured on our next product!

  • How long do your treats last?

    All of our treats last up to 2 years in their own packaging. We recommend keeping them in a dry place.

  • How do I get my paws on some of the delicious treats?

    We have just launched our online store! Here you will be able to see our full line of treats and maybe some sneak peaks of what is yet to come!
    We will also be making appearances at markets and Doggie events so keep an eye on our events tab to see where we will be!

  • Returns Policy

    To arrange a return, all requests must be sent to tumsandtails@gmail.com. Any damage to packaging must be reported within 48 hours of receipt of treats. Photos of damage or reason for return must be included in your email. Products will either be replaced or a refund will be offered.